A workshop on facilities provided for differently abled in shopping centres was conducted on 15th & 17th November 2023.It has been felt that differently-abled persons need special arrangements in the environment for their mobility and independent functioning. Shopping  centers also want  to  allow  people  with  a disability,  access  to  the  entire  shopping  centre to  enable everyone  to enjoy the range of shops and services on offer. Many shopping centers have convenient parking with easy access  to  entrances,  and  automated  doors to  assist with  getting in  and out  of  the  centre.  Most  large centers will have well signed dedicated disabled parking bays usually positioned as near to the centre as possible. Doors with opening controls at wheel chair height make it even easier for wheel chair users to access  a  building.  Generally  anyone  who  has  limited  mobility  can  get  around  the shopping  centre by using a wheelchair  and many of  the  larger shopping  centers  take part in  the  Shop mobility scheme  by making wheelchairs available to their shoppers to aid people with limited mobility to shop and make full use of the shopping facilities. Push trolleys with baby/children‟s chairs are available also free to loan. It is also important to note that companies are spending a lot of money on making reasonable adjustments  to their facilities including areas such as the toilets. As well as making the centre more accessible, toilets should  also  be  conveniently  located  and  accessible  for  people  with  mobility  impairments.  Ideally accessible toilet facilities for disabled people should be dedicated, unisex, allow left/right transfer for the wheelchair user and have an adjustable changing table complete with power hoist. They should also be conveniently  located  throughout  the  shopping  centre  and  be  fitted  with  an  emergency  alarm.  For customers who are partially sighted the centre must provide a larger print version of the shopping guide and map  from  the  Customer Services  Information  Desk. Hearing loop  induction  systems are also  must provided  for  customers  using  hearing aids. 

A field trip was organised for all the UG to visit to understand the facilities provided in Shopping  centres in Kammahalli, Bangalore  has  successfully  promoted  a more  accessible  built  environment and  improvement  for  disabled people  by  following  good practice  measures.  This  makes  it  both  easier for  disabled  people  to  get  around and  as their  needs are catered for it makes it easier to enjoy a day.